About
We are Art Works Ltd. company #201349238. Our website address is: witchcraftbotanicals.com
What information about you do we store and process?
- Information you share with us, such as your names, postal address, phone number, email address, bank account or payment card details, and any feedback you give us by post, phone, email or social media messaging;
- Login details to our website or system available to our current or potential customers, including your username and chosen password (which we store in encrypted form without knowing what it is);
- Information about the device or devices you use or have used to access our services (eg, your device make and model, operating system, browser or IP address), and how you use our services.
- Your contacts and details of the emails and other electronic communications you receive from us, including whether these communications have been opened and whether you have clicked on any of the links in them.
Purposes for which we use the data you provide us and grounds for processing?
In its capacity as a personal data administrator, Art Works Ltd. uses your personal data for one, several or all of the purposes listed below:
- To send you a response to your inquiry;
- To properly process any order you place for goods and services;
- For statistical needs and analyses;
- To help us understand more about you as our supporter and to provide you with better service from us in the event of a product purchase;
- To find ways to improve our products, services, applications or websites.
The processing of your personal data is based on one of the following conditions:
- You have consented to the processing of your personal data for one or more specific purposes, for example receiving communications about new products. Any given consent may be withdrawn by you at any time in the future;
- the processing is necessary to comply with a legal obligation that applies to us as a controller of personal data;
- processing is necessary when special protection of your personal data is required, such processing includes ensuring the normal functioning and use of the website;
- communicating with you, including electronically on important matters related to your orders, complaints, requests and other correspondence.
Who can we share your data with?
We work with partners and suppliers who may also process your personal data on our behalf, but only if they meet our data storage, processing and protection standards! Such partners are:
- Courier or postal companies who must deliver parcels to you on our behalf;
- Bulk emailing companies when you need to receive an email message from us;
- Companies to send text messages when we need to send you one; We only provide them with information that is necessary for you to receive the relevant product and/or service from us that you have requested or shown interest in.
We may provide your personal data to other organizations in certain cases. For example:
- If this is required by law, by a state or private institution, in the performance of its duties regulated by law (e.g. police, NRA, NOI, CPLD, etc.);
- If we need to share your personal data to protect our legitimate interest or to exercise our rights regulated by law, as well as to protect our supporters, systems and servers;
- In response to a request by other individuals (or their representatives) who are trying to protect their legally regulated rights or the rights of other individuals or organizations.
How long we keep your personal data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can automatically recognize and approve subsequent comments of yours, rather than holding them in the approval queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Website administrators can view and edit this information.
What are your rights in relation to your data and how can you exercise them?
If you have an account on this site or have left comments on this site, you can request to receive a file containing all the data we hold about you, including data you have provided to us. You can also request that we delete the personal data we hold about you. However, this does not include data that we are required to store for administrative purposes, for site security purposes, or by law.
Access to and correction of your personal data.
- You have the right to access your personal data, which we process for the purposes stated above. If we process this data and receive a request from you (or a third party authorized by you), we will provide this access free of charge. You also have the right to request a copy of your personal data that we process.
- Before we provide access to the personal data of you or a person authorized by you, we may ask for proof of identity, as well as details of your relationship with us or our partners, so that we can find the data that relates to you.
- If any personal data we store and process about you is inaccurate or out of date, you have the right to ask us to correct it, including by adding a statement.
Right to delete your personal data
You have the right to request that we delete your personal data without undue delay if:
- the personal data are no longer necessary for the purposes for which they were collected;
- when you have withdrawn your consent;
- when you have objected to the processing if it is unlawful;
- where the personal data must be deleted in order to comply with a legal obligation under Union law or the law of a Member State that applies to us as a personal data controller;
- when personal data were collected in connection with the provision of information society services.
- Under certain conditions, we may refuse to delete your personal data, in the cases provided by law.
Right to appeal to the Commission for the Protection of Personal Data (PCPD)
- You have the right to lodge a complaint with the local regulator, the Commission for the Protection of Personal Data (PCPD) or the court if you believe that your rights have been violated. For this purpose, you can visit the CPDP website at https://www.cpdp.bg/, where you will learn more.
Right to withdraw consent
You have the right to withdraw your consent to our processing of your personal data at any time by sending us a request to do so or by sending us an email.
Right to object
- You have the right at any time to submit to us an objection to the processing of your personal data for purposes related to direct marketing, including profiling, insofar as it is related to direct marketing. The objection can be made by telephone or by e-mail to the indicated contact details with us.
- Limiting the processing of personal data
- You have the right to request that we restrict the processing of your personal data when you consider that your personal data is inaccurate, the processing of your personal data is unlawful, we do not need your personal data for the purposes of the processing, or you have objected to their processing. In this case, the personal data will only be stored, but not processed.
Cookies and Internet Tags
We may collect and process information about your visits to this website, such as the pages you visit, the website you came from, and some of the searches you perform.
We use this information to improve the content of the site and to collect aggregate statistics about the persons who use our site, to provide information about products and services, for reporting purposes and for internal purposes related to market research.
In this process we use:
- “cookies” are small pieces of information sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a “cookie”, which will allow you to decide whether you want to accept it or not. However, we would like to inform you that if you do not accept cookies, you will not be able to use the full functionality of your browser software.
- internet tags (also known as “action tags”, “single-pixel GIFs”, “clear GIFs”, “invisible GIFs” and “1-by-1 GIFs”) on this site, as well as implementing them through a third party – advertising partner or web analytics partner that is located and stores the relevant information (including your IP address) in another country. We use this technology to measure the effectiveness of our advertising campaigns and to evaluate your use of this website. With the help of these tags/cookies, the third party partner or the web analytics partner can collect data about visitors to our and other sites, prepare reports for us about website activity and provide other services related to the use of the website and Internet. These partners may provide the collected information to other persons if there is such a legal requirement or if they engage other persons to process information on their behalf.
Google Analytics
“Google Analytics” is a service offered by the corporation Google Inc., through which detailed statistics are prepared about the traffic of a given website and the sources of traffic, and the levels of conversion of users into customers (conversion) and sales. Google Analytics uses cookies stored on your computer to analyze how users use our website.
You can disable or stop the installation and storage of cookies through your browser settings by downloading and installing the free Opt-out Browser Add-on software available at: https://tools.google.com/dlpage/gaoptout?hl = en. We inform you that in such a case you will not be able to use all the functions of our website.
By using our website, you consent to the processing of any personal data that Google will collect about you in the manner or for the purposes specified above.
If you have any questions or complaints regarding our compliance with this Privacy Policy, please email us at: hello@witchcraftbotanicals.com